Terms of service

Last Updated: January 14, 2026

OVERVIEW

Welcome to Wooden Culture. The terms “we”, “us” and “our” refer to Wooden Culture. Wooden Culture operates this store and website to provide handcrafted wooden furniture and décor products.

By accessing our website or placing an order with Wooden Culture, you agree to be bound by these Terms & Conditions and our Privacy Policy.

By using our Services, you specifically acknowledge and agree that:

  • Product images are for reference only and may slightly vary due to lighting conditions and screen settings

  • Natural variations in wood grain, color tone, texture, and minor knots are part of the beauty of solid wood and are not considered defects

  • All products are handcrafted; therefore, minor size variations may occur

  • Advance payments are non-refundable once production has started

  • Warranty applies only to manufacturing or structural defects

  • Wooden Culture reserves the right to change product prices, policies, designs, or specifications at any time without prior notice

If you do not agree with these terms, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You confirm that you are at least the age of majority in your jurisdiction. You agree to provide accurate, complete, and current information when placing an order.

You are responsible for maintaining the confidentiality of your account and order details.

SECTION 2 – OUR PRODUCTS

Wooden Culture specializes in handcrafted wooden products made from natural materials.

  • Natural wood variations such as grain patterns, color differences, minor knots, and texture differences are inherent characteristics and not defects

  • Product dimensions may vary slightly due to handcrafted manufacturing

  • Product images shown on the website are indicative and may not exactly match the delivered product

We reserve the right to modify or discontinue any product without prior notice.

SECTION 3 – ORDERS & PAYMENTS

Placing an order constitutes an offer to purchase.

  • Orders are confirmed only after payment is received

  • Advance payments are non-refundable once production begins

  • Cancellation requests may not be accepted after order confirmation

  • Wooden Culture reserves the right to cancel or refuse any order at its discretion

Returns or exchanges, if applicable, are governed strictly by our Refund Policy.

SECTION 4 – PRICING

  • All prices are subject to change without prior notice

  • Prices displayed do not include shipping, taxes, or handling unless stated

  • Wooden Culture reserves the right to correct pricing errors

SECTION 5 – SHIPPING & DELIVERY

  • Delivery timelines are estimated and not guaranteed

  • Wooden Culture is not responsible for delays caused by logistics partners, weather conditions, or circumstances beyond our control

  • Risk of damage or loss transfers to the customer once the product is handed over to the shipping partner

SECTION 6 – WARRANTY

  • Warranty applies only to manufacturing or structural defects

  • Natural wood characteristics, color variations, cracks due to climate, or wear & tear are not covered under warranty

  • Improper handling, misuse, or exposure to moisture voids warranty

SECTION 7 – INTELLECTUAL PROPERTY

All content, images, logos, designs, and text on this website are the intellectual property of Wooden Culture. Unauthorized use is strictly prohibited.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked on our website.

SECTION 9 – SHOPIFY PLATFORM

Wooden Culture is powered by Shopify. Shopify is not responsible for any transactions, products, or services provided by Wooden Culture.

SECTION 10 – PRIVACY POLICY

Your use of our Services is also governed by our Privacy Policy.

SECTION 11 – FEEDBACK

Any reviews, feedback, or suggestions submitted may be used by Wooden Culture for marketing or improvement purposes without compensation.

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct errors in pricing, descriptions, or availability at any time.

SECTION 13 – PROHIBITED USE

You agree not to misuse the website, violate laws, or infringe intellectual property rights.

SECTION 14 – TERMINATION

We may suspend or terminate access to our Services without notice if these Terms are violated.

SECTION 15 – DISCLAIMER

All products are provided “as is”. Wooden Culture makes no guarantees beyond what is explicitly stated.

SECTION 16 – LIMITATION OF LIABILITY

Wooden Culture shall not be liable for indirect, incidental, or consequential damages arising from product use or service access.

SECTION 17 – GOVERNING LAW

These Terms shall be governed by the laws of India, with jurisdiction in Rajasthan courts.

SECTION 18 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website implies acceptance of revised terms.

SECTION 19 – CONTACT INFORMATION

Wooden Culture
📧 Email: woodenculture309@gmail.com
📍 Address:
Plot No. 17, Hanuman Nagar,
Pal Road, Jodhpur,
Rajasthan – 342005, India